Returns & Exchanges

At Pocket, we stand behind our tech with a 30-day satisfaction guarantee. If your electronic device isn't the perfect fit for your lifestyle, we offer a streamlined return process for all original condition items.

1

Initiate Your Request

Log into your Pocket account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

2

Package Your Device

Carefully pack the item in its original box with all included accessories, manuals, and cables to ensure a full refund.

3

Ship It Back

Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect the hardware to verify its condition, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing